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Your most frequently asked questions
Below we’ve listed the answers to some of the most common questions we get asked about our products and solutions. If you can’t find the answer you’re looking for, please get in touch and we’ll be happy to explain anything you would like to know.
The prices for our products depend on the desired design and quantity. You should therefore first make a selection from our wide range of standard or customised solutions. Our sales department will identify the products in question based on your requirements and will be happy to prepare a customised quotation. Write to us or contact us by telephone (02154-89140-0). We will be happy to help you.
We offer a lifetime guarantee on Adapt Global Group products. This covers defects in materials and workmanship for the lifetime of the product. Installation errors and improper use are excluded from the warranty.
We never take products out of the programme. This ensures that our products can be "adapted" to new requirements, repurchased or repaired at any time in the future.
The Adapt Global Group has various certifications, some of which are country-specific, for both products and processes. These include QM and environmental certificates in accordance with DIN ISO 9001 and 14001, which ensure that the quality of our products and services remains at a consistently high level and that we act with respect for the environment. Our commitment to environmentally friendly, sustainable solutions is also demonstrated by the proven LEED compliance of many of our products.
We are proud that SpaceArm was honoured with the FIRA International Ergonomics Excellence Award in 2019.
Our name stands for what we can do: Adapt. If you are looking for something very special but cannot find it on our website, please let us know. Many of our products can be customised in terms of function and design (subject to technical feasibility) and thus become a tailor-made solution for you. Please get in touch with the Adapt contact person in your region.
All our standard products are available without a minimum order quantity.
On request, our products can be assembled by our specialists at the end customer's premises (no assembly of IT components).